Shipping & Delivery Policy (Digital‑Only)

Version: 1.1

Last Updated: 04 February 2026

This Policy explains how Juan Carlos Almenara Ruiz – Entrepreneur Individuel (Marketing Experts) delivers professional digital services and strategic assets purchased on https://marketingexperts.shop.

📌 Please note: We do not ship physical goods. All deliveries are 100% digital.

1) Company Details & Contact

  • Legal Entity:Juan Carlos Almenara Ruiz – Entrepreneur Individuel (Marketing Experts)
  • SIREN:100 689 322
  • SIRET (établissement principal):100 689 322 00012
  • APE / NAF Code:7021Z – Conseil en relations publiques et communication
  • Registered Address:120 Boulevard Michelet, 13008 Marseille, France
  • Email:info@marketingexperts.shop

2) Nature of Our Digital Deliverables

All items offered on our Website are professional digital assets or services, including:

  • Strategic Frameworks:Proprietary marketing roadmaps, templates, and technical guides.
  • Digital Managed Services:Ad campaign configuration, funnel implementation, and strategic audits.
  • Consulting & Support:Advisory sessions, maintenance, and technical optimization.

3) Delivery Methods

Delivery occurs through secure electronic channels:

  • Direct Access:Secure download links for strategic frameworks provided on the confirmation page.
  • Email Delivery:Access credentials, project instructions, or reports sent to your business email.
  • Secure Workspace:Access to shared repositories for project-based service deliverables.

4) Delivery Timeframes

  • Strategic Frameworks & Digital Assets:Access is granted immediately after payment confirmation.
  • Professional Managed Services:* Acknowledgement: Orders are confirmed within 1 business day.
    • Onboarding:Initial strategy audit and project kick-off occur within 3 business days.
    • Implementation:Service milestones are delivered according to the agreed project timeline.

5) Non-Receipt of Digital Assets

If you do not receive your access credentials or download link:

  1. Check your spam/junk
  2. Verify that your payment was successful.
  3. Contact info@marketingexperts.shop. We guarantee delivery and will restore access or re-send credentials free of chargeupon purchase verification.

6) Proof of Delivery

  • Digital Assets:Server logs confirming the delivery of access credentials and download activity.
  • Professional Services:Final project artifacts (e.g., reports, campaign screenshots, or code) delivered via email or secure workspace, confirmed through project sign-off. These records serve as valid proof of digital delivery for all transactions.

7) Geographic Availability

Our professional services are available worldwide, subject to international legal restrictions and sanctions. Regional payment options (e.g., Bancontact) are provided based on availability through our payment service providers.

8) Invoices & Receipts

All invoices and receipts are issued electronically. Applicable taxes, including VAT where mandatory, are clearly displayed at checkout.